[vc_row][vc_column width=”1/1″][vc_toggle title=”Do you Ship Internationally ? ” open=”true”]YES! Showtime is pleased to be able to ship to all of our international customers! Upon checkout, you will see a quote for UPS Worldwide Expedited. Shipping takes between 3-8 business days to international destinations and you will receive a tracking number.[/vc_toggle]
[vc_toggle title=” Who should I to contact if I have any queries? ” open=”false”]Feel free to contact us any time you have a question or concern. You can contact us by Email, Text Message, or by Live Chat on our site. We do not offer phone support at the moment as we feel we can help customers for a longer period of time without having to worry about keeping other customers on hold. Feel free to use our Contact Page here for more information.[/vc_toggle]
[vc_toggle title=” How do I track my order ? ” open=”false”]Upon placing your order, you will receive an order confirmation. Based on when your order was placed, your order may qualify for same day shipping and you will receive a tracking number that evening. If not, you will receive a tracking number the following day. You can track packages on UPS, FedEx, or USPS websites.[/vc_toggle]
[vc_toggle title=” How can I cancel or change my order ? ” open=”false”]We understand, you changed your mind. As much as it breaks our hearts, we’ll make any reasonable effort to cancel your order. Please click here to email us immediately to cancel your order. If an order has a tracking number uploaded already, it may not be canceled.[/vc_toggle]
[vc_toggle title=” How can I return a product ” open=”false”]Did you change your mind? Maybe the wife got upset? Whatever the issue is, returns happen. We want to make it hassle-free so you can send your item back for the item you want, or a refund if you desire. Please click here to email us to request a return and we’ll get back to you with your Return Authorization as well as the address for your return. Please note: You are responsible for return shipping back to us, and returns are subject to a restocking fee. Please see our policies here.[/vc_toggle]
[vc_toggle title=” How long will it take to get my package ? ” open=”false”]Once you receive your tracking number, you will be able to have a better estimated transit time for your item. 90% of our items are shipped via UPS and arrive to our customer within three business days. For states on the the west coast, shipping time varies between 4-6 business days. If your item is shipped by USPS, shipping is normally Priority Mail and will take 2-3 business days. Expedited Shipping is available. You can take a look at the UPS transit map below for an estimated arrival time:
[vc_toggle title=” What Shipping methods are available ? ” open=”false”]All of our items are shipped FREE within the United States via UPS, USPS, and Fedex. For international shipments, your order ships with UPS worldwide. Showtime offers expedited shipping methods such as UPS Overnight, UPS Second Day Air, and UPS 3-Day Select, which you can choose at checkout.[/vc_toggle]
[vc_toggle title=”Do you provide any warranty ?” open=”false”]All of the items we sell have the full manufacturer warranty included. We will help you every step of the way to have your item repaired or replaced by the manufacturer. Please note that most manufacturers require the customer to cover shipping for the item to their facility.[/vc_toggle]
[vc_toggle title=”How cool is Showtime Electronics ?” open=”false”]We’re pretty cool.[/vc_toggle][/vc_column][/vc_row]
Our site is SSL protected and your payment information is always secure. We do not store any payment information, and your payment is handled by either PayPal or our third-party fraud protection.
Money Back Guarantee
We understand when ordering online, sometimes the item you ordered is not the item you were expecting. We have a stress-free return policy that allows you to return the item for any reason if you're not happy. Please reference our Return Policy and FAQs which answer most questions.
As always, we offer free shipping to the lower 48 states. For all other locations, you will receive a shipping quote at checkout once you enter your country and postal code. If you have any questions or need help placing your order, please do not hesitate to contact us.